Digitize Your Coffee Experience.

Download the Rovli app, place orders easily, earn loyalty rewards and benefit from special offers. On the same page, you can also review app features, privacy and data-processing information, the account deletion flow and support channels.

Promotional visual showing the Rovli Coffee app

App Features

Rovli Coffee home and campaign screen

Digital Loyalty Card

Earn points on every purchase, track campaigns and keep your path to free coffee and desserts visible in a single flow.

Rovli Coffee cart and wallet screen

Easy and Fast Ordering

Choose your favourite drink, manage the cart, see promotions and continue into the wallet-assisted payment experience with clarity.

Rovli Coffee QR scan screen

Contactless QR Payment

Scan the QR code at the counter and complete payment in seconds; reference code fallback and refresh timing keep the flow explicit.

Support and Contact

A public communication and routing area for in-app links and store review requirements.

Support Page

A public contact and routing point for ordering, membership, wallet, technical issues and general support topics.

Email support

Privacy Policy

One public reference text for data categories, processing purposes, transfer groups and user rights under KVKK.

Open privacy copy

Delete Account

A store-compliant, public and easy-to-understand flow for users who need to send an account deletion request by email.

See the process below
Address Atatürk Mah. Kenar Cad. İnci Apt. No 104/1 Lüleburgaz / KIRKLARELİ
Email info@rovlicoffee.com
Technical Support tech@rovlicoffee.com
Phone +90 530 893 81 12

How to Submit the Request

  • Write from the email address linked to your account or include the registered phone number.
  • Use the subject line Account Deletion Request.
  • Add your full name, phone number and any support reference if available.

What Happens Next?

  • Account ownership and identity verification may be required.
  • Once completed, access to the app account may be removed.
  • Wallet, order history, campaign and loyalty access may be affected.

Records That May Be Retained

  • Records that must be kept for legal, accounting or audit obligations
  • Data required for fraud prevention, dispute resolution or security review
  • No unrestricted access is kept beyond required legal records

Privacy and KVKK

Data Controller Information

The data controller is ÖZBUDAK TİCARİ YATIRIMLAR SANAYİ ve TİC. LTD. ŞTİ. Address: Atatürk Mah. Kenar Cad. İnci Apt. No 104/1 Lüleburgaz / KIRKLARELİ.

Tax Office and Number: Lüleburgaz Tax Office No 668 088 8743
MERSİS No: 0668 0888 7430 0001
Trade Registry No: 8996

Categories of Personal Data

Identity, profile, contact, session verification, device security, order, balance, campaign, loyalty and support records may be processed in order to deliver and protect the application experience.

  • Identity and profile details
  • Phone number and email address
  • Membership, session and verification logs
  • Order, balance, campaign and loyalty usage data
  • Records related to support requests

Purposes of Processing

Data may be processed to create memberships, complete phone verification, operate order and wallet flows, manage campaigns and loyalty processes, run customer support operations and comply with legal obligations.

Transfer Groups

Personal data may be transferred to payment service providers, technology and hosting partners, notification and support vendors, legal and financial advisors and, where required, competent public authorities.

Collection Methods

Data may be collected electronically through app forms, phone verification, order and wallet actions, app usage and support requests, partly or fully by automated means and, where needed, by non-automated means.

User Rights

Your rights under the KVKK include learning whether data is processed, requesting information, understanding the purpose, requesting correction, requesting deletion or destruction, objecting to automated analysis and claiming compensation where applicable.